Shipping policy

Last updated: September 30, 2025

PROCESSING TIMES
• Orders are processed within 2–4 business days after payment is received.
• A confirmation email will be sent once your order has been dispatched.

SHIPPING RATES & DELIVERY 
• Shipping costs are calculated at checkout based on your location and order size.
• Standard delivery takes approximately 3–10 business days for most areas.
• Regional and remote locations may take longer.
• Delivery times are estimates only and delays may occur due to factors outside our control.

ORDER TRACKING
Tracking details will be emailed once your order has been shipped.

DELAYS
Maia and Mou is not responsible for delays caused by couriers, postal services, weather events, or peak seasonal periods.

INTERNATIONAL SHIPPING
Maia and Mou currently ships within Australia only.

CONTACT
Email: hello@maiaandmou.com.au